FAQs
What is your return policy?
We offer a 30-day return policy for items in their original condition. Please ensure the product is unused and in its original packaging.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Delivery times may vary depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Additional customs fees may apply depending on your location.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. After that, changes may not be possible.
Are your products ethically sourced?
Yes, we prioritize ethical sourcing and sustainability in all our products.
Do you offer discounts for bulk orders?
Yes, we provide discounts for large orders. Please contact us for more details.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email.
What if my item is damaged or defective?
If your item arrives damaged or defective, please contact us immediately for a replacement or refund.
Do you have a physical store?
Currently, we operate exclusively online at traditionalstextiles.com.
How can I care for my products?
Care instructions vary by product. Please refer to the label or product description for specific guidelines.
What materials are used in your products?
We use high-quality, sustainable materials. Details are provided in each product description.
Do you offer gift wrapping?
Yes, gift wrapping is available at checkout for select items.
How do I contact customer service?
For any questions, please reach out through our contact form on traditionalstextiles.com.
Where are your products made?
Our products are crafted in various locations, ensuring high-quality standards.
Can I exchange an item?
Exchanges are subject to availability. Please contact us for assistance.
Do you restock sold-out items?
Restocks depend on demand and availability. Sign up for notifications on traditionalstextiles.com.
What is your privacy policy?
We respect your privacy and handle your data securely. Our full policy is available on traditionalstextiles.com.
Do you offer custom orders?
Custom orders may be available. Contact us for more information.
How do I sign up for newsletters?
You can subscribe at the bottom of our homepage on traditionalstextiles.com.
What if I receive the wrong item?
If you receive an incorrect item, please contact us immediately for resolution.
Are your products vegan-friendly?
Many of our products are vegan-friendly. Check individual product descriptions for details.
Do you offer free shipping?
Free shipping is available on orders over a certain amount. Details are on traditionalstextiles.com.
How do I know if an item is in stock?
Stock availability is shown on each product page.
Can I return sale items?
Sale items are final sale unless defective.
What is your sustainability commitment?
We are dedicated to reducing our environmental impact through sustainable practices.
Do you collaborate with artists or designers?
Yes, we collaborate with talented artists and designers worldwide.
How do I remove my account?
Account removal can be requested through our customer service.
Do you offer repairs?
Repair services are not currently available.
What if my package is lost?
If your package is lost in transit, please contact us for assistance.
Can I change my shipping address?
Address changes must be made within 24 hours of ordering.
Do you have a loyalty program?
Yes, our loyalty program offers rewards for repeat customers.
How do I apply a discount code?
Discount codes can be applied at checkout.
What is your warranty policy?
Warranties vary by product. Check the product description for details.
Do you accept returns without a receipt?
Returns require proof of purchase.
How do I know my order is confirmed?
You will receive an email confirmation once your order is placed.
Do you offer same-day shipping?
Same-day shipping is available for orders placed before a certain time.
Can I order by phone?
Currently, orders must be placed online at traditionalstextiles.com.
Are your products tested on animals?
No, we do not test on animals.
Do you have a size guide?
Yes, size guides are available on relevant product pages.
How do I unsubscribe from emails?
You can unsubscribe via the link in any email or through your account settings.
What if I have an allergic reaction to a product?
Discontinue use immediately and consult a healthcare professional.
Do you offer virtual consultations?
Virtual consultations are not currently available.
Can I donate returned items?
Returned items are assessed and either restocked or donated.
Do you have a blog?
Yes, our blog features updates and tips on traditionalstextiles.com.
How do I report a website issue?
Please contact our support team for website-related issues.
Do you offer student discounts?
Student discounts are not currently available.
Can I pre-order items?
Pre-orders may be available for select items.
How do I check my order history?
Order history is available in your account dashboard.
Do you have a mobile app?
A mobile app is not currently available.
Can I leave a product review?
Yes, reviews can be submitted on the product page.
Do you offer wholesale?
Wholesale inquiries are welcome. Contact us for details.
How do I reset my password?
Password reset can be done via the login page.
What if my discount code isn’t working?
Ensure the code is valid and entered correctly. Contact us if issues persist.
Do you have a satisfaction guarantee?
We strive for customer satisfaction. If you’re unhappy, contact us.
Can I change my order’s delivery speed?
Delivery speed changes must be requested within 24 hours of ordering.
Do you offer engraving?
Engraving services are not currently available.
How do I know if a product is eco-friendly?
Eco-friendly products are labeled as such in their descriptions.
Do you have a waitlist for sold-out items?
Yes, waitlist sign-ups are available on product pages.
Can I combine multiple discount codes?
Only one discount code can be used per order.
How do I update my payment method?
Payment methods can be updated in your account settings.
Do you offer cash on delivery?
Cash on delivery is not available.
Can I return a gift?
Gifts can be returned with proof of purchase.
How do I find my order number?
Your order number is in the confirmation email.
Do you have a Facebook page?
Yes, follow us on Facebook for updates.
Can I order from outside the UK?
Yes, we ship internationally.
How do I know if a product is in stock?
Stock status is shown on the product page.
Do you offer embroidery services?
Embroidery services are not currently available.
How do I contact your PR team?
PR inquiries can be sent through our contact form.
Can I change my order’s billing address?
Billing address changes must be made before order shipment.
Do you have a Pinterest account?
Yes, follow us on Pinterest for inspiration.
How do I know if a product is handmade?
Handmade products are labeled in their descriptions.
Do you offer monogramming?
Monogramming is not currently available.
Can I return a product after 30 days?
Returns after 30 days are not accepted.
How do I check my rewards balance?
Rewards balances are visible in your account.
Do you have an Instagram account?
Yes, follow us on Instagram for updates.
Can I order a sample before purchasing?
Samples are not currently offered.
How do I know if a product is organic?
Organic products are clearly labeled.
Do you offer free returns?
Free returns are available for eligible items.
Can I cancel a subscription?
Subscriptions can be cancelled anytime in your account.
How do I know if a product is fair trade?
Fair trade products are marked in their descriptions.
Do you have a YouTube channel?
Yes, subscribe to our YouTube channel for content.
Can I change my subscription frequency?
Subscription frequency can be adjusted in your account.
How do I know if a product is biodegradable?
Biodegradable products are labeled as such.
Do you offer a warranty on electronics?
Electronics come with a manufacturer’s warranty.
Can I return a product without the original packaging?
Original packaging is required for returns.
How do I know if a product is recyclable?
Recyclable products are marked in their descriptions.
Do you have a TikTok account?
Yes, follow us on TikTok for updates.
Can I pause my subscription?
Subscriptions can be paused in your account settings.
How do I know if a product is cruelty-free?
Cruelty-free products are labeled as such.
Do you offer a warranty on furniture?
Furniture warranties vary by product.
Can I return a product if I don’t like it?
Returns are accepted within 30 days for unused items.
How do I know if a product is non-toxic?
Non-toxic products are clearly labeled.
Do you have a LinkedIn page?
Yes, connect with us on LinkedIn.
Can I change my subscription products?
Subscription products can be updated in your account.
How do I know if a product is hypoallergenic?
Hypoallergenic products are marked in their descriptions.
Do you offer a warranty on appliances?
Appliances come with a manufacturer’s warranty.
Can I return a product if it doesn’t fit?
Returns for fit issues are accepted within 30 days.
How do I know if a product is sustainable?
Sustainable products are labeled as such.
Do you have a Twitter account?
Yes, follow us on Twitter for updates.
Can I skip a subscription delivery?
Subscription deliveries can be skipped in your account.
How do I know if a product is organic cotton?
Organic cotton products are clearly labeled.
Do you offer a warranty on jewelry?
Jewelry warranties vary by product.
Can I return a product if it’s the wrong color?
Returns for incorrect colors are accepted within 30 days.
How do I know if a product is made in the UK?
Products made in the UK are marked in their descriptions.
Do you have a Snapchat account?
Yes, follow us on Snapchat for updates.
Can I change my subscription address?
Subscription addresses can be updated in your account.
How do I know if a product is energy-efficient?
Energy-efficient products are labeled as such.
Do you offer a warranty on clothing?
Clothing warranties vary by product.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is compostable?
Compostable products are marked in their descriptions.
Do you have a WhatsApp contact?
WhatsApp support is not currently available.
Can I cancel my subscription anytime?
Subscriptions can be cancelled at any time.
How do I know if a product is OEKO-TEX certified?
OEKO-TEX certified products are labeled as such.
Do you offer a warranty on accessories?
Accessory warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is carbon-neutral?
Carbon-neutral products are marked in their descriptions.
Do you have a Telegram channel?
Telegram is not currently available.
Can I change my subscription payment method?
Subscription payment methods can be updated in your account.
How do I know if a product is water-resistant?
Water-resistant products are labeled as such.
Do you offer a warranty on footwear?
Footwear warranties vary by product.
Can I return a product if it’s damaged?
Damaged products can be returned for a replacement or refund.
How do I know if a product is ethically made?
Ethically made products are marked in their descriptions.
Do you have a Discord server?
Discord is not currently available.
Can I change my subscription delivery date?
Subscription delivery dates can be adjusted in your account.
How do I know if a product is UV-protective?
UV-protective products are labeled as such.
Do you offer a warranty on bags?
Bag warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is flame-resistant?
Flame-resistant products are marked in their descriptions.
Do you have a Reddit community?
Reddit is not currently available.
Can I change my subscription plan?
Subscription plans can be updated in your account.
How do I know if a product is anti-bacterial?
Anti-bacterial products are labeled as such.
Do you offer a warranty on home goods?
Home good warranties vary by product.
Can I return a product if it’s the wrong size?
Returns for incorrect sizes are accepted within 30 days.
How do I know if a product is lead-free?
Lead-free products are marked in their descriptions.
Do you have a Twitch channel?
Twitch is not currently available.
Can I change my subscription billing date?
Subscription billing dates can be adjusted in your account.
How do I know if a product is odor-resistant?
Odor-resistant products are labeled as such.
Do you offer a warranty on tech accessories?
Tech accessory warranties vary by product.
Can I return a product if it’s not what I expected?
Returns for unexpected items are accepted within 30 days.
How do I know if a product is BPA-free?
BPA-free products are marked in their descriptions.
Do you have a Vimeo channel?
Vimeo is not currently available.
Can I change my subscription quantity?
Subscription quantities can be updated in your account.
How do I know if a product is shock-resistant?
Shock-resistant products are labeled as such.
Do you offer a warranty on outdoor gear?
Outdoor gear warranties vary by product.
Can I return a product if it’s not compatible?
Returns for incompatible items are accepted within 30 days.
How do I know if a product is phthalate-free?
Phthalate-free products are marked in their descriptions.
Do you have a Medium blog?
Medium is not currently available.
Can I change my subscription delivery method?
Subscription delivery methods can be updated in your account.
How do I know if a product is scratch-resistant?
Scratch-resistant products are labeled as such.
Do you offer a warranty on sports equipment?
Sports equipment warranties vary by product.
Can I return a product if it’s not as pictured?
Returns for items not as pictured are accepted within 30 days.
How do I know if a product is PFOA-free?
PFOA-free products are marked in their descriptions.
Do you have a Quora page?
Quora is not currently available.
Can I change my subscription frequency?
Subscription frequency can be adjusted in your account.
How do I know if a product is impact-resistant?
Impact-resistant products are labeled as such.
Do you offer a warranty on pet products?
Pet product warranties vary by item.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is PVC-free?
PVC-free products are marked in their descriptions.
Do you have a Tumblr blog?
Tumblr is not currently available.
Can I change my subscription delivery address?
Subscription delivery addresses can be updated in your account.
How do I know if a product is shatterproof?
Shatterproof products are labeled as such.
Do you offer a warranty on baby products?
Baby product warranties vary by item.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is latex-free?
Latex-free products are marked in their descriptions.
Do you have a Flickr account?
Flickr is not currently available.
Can I change my subscription payment date?
Subscription payment dates can be adjusted in your account.
How do I know if a product is weather-resistant?
Weather-resistant products are labeled as such.
Do you offer a warranty on kitchenware?
Kitchenware warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is nickel-free?
Nickel-free products are marked in their descriptions.
Do you have a Weibo account?
Weibo is not currently available.
Can I change my subscription delivery speed?
Subscription delivery speeds can be updated in your account.
How do I know if a product is dust-resistant?
Dust-resistant products are labeled as such.
Do you offer a warranty on beauty products?
Beauty product warranties vary by item.
Can I return a product if it’s damaged?
Damaged products can be returned for a replacement or refund.
How do I know if a product is mercury-free?
Mercury-free products are marked in their descriptions.
Do you have a LINE account?
LINE is not currently available.
Can I change my subscription billing cycle?
Subscription billing cycles can be adjusted in your account.
How do I know if a product is fade-resistant?
Fade-resistant products are labeled as such.
Do you offer a warranty on health products?
Health product warranties vary by item.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is cadmium-free?
Cadmium-free products are marked in their descriptions.
Do you have a Skype contact?
Skype is not currently available.
Can I change my subscription delivery frequency?
Subscription delivery frequency can be updated in your account.
How do I know if a product is mildew-resistant?
Mildew-resistant products are labeled as such.
Do you offer a warranty on fitness equipment?
Fitness equipment warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is arsenic-free?
Arsenic-free products are marked in their descriptions.
Do you have a Signal contact?
Signal is not currently available.
Can I change my subscription payment method?
Subscription payment methods can be updated in your account.
How do I know if a product is stain-resistant?
Stain-resistant products are labeled as such.
Do you offer a warranty on office supplies?
Office supply warranties vary by product.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is formaldehyde-free?
Formaldehyde-free products are marked in their descriptions.
Do you have a Clubhouse account?
Clubhouse is not currently available.
Can I change my subscription delivery day?
Subscription delivery days can be adjusted in your account.
How do I know if a product is wrinkle-resistant?
Wrinkle-resistant products are labeled as such.
Do you offer a warranty on art supplies?
Art supply warranties vary by product.
Can I return a product if it’s not as expected?
Returns for unexpected items are accepted within 30 days.
How do I know if a product is allergen-free?
Allergen-free products are marked in their descriptions.
Do you have a Slack channel?
Slack is not currently available.
Can I change my subscription billing address?
Subscription billing addresses can be updated in your account.
How do I know if a product is static-resistant?
Static-resistant products are labeled as such.
Do you offer a warranty on musical instruments?
Musical instrument warranties vary by product.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is toxin-free?
Toxin-free products are marked in their descriptions.
Do you have a Teams contact?
Teams is not currently available.
Can I change my subscription delivery time?
Subscription delivery times can be adjusted in your account.
How do I know if a product is colorfast?
Colorfast products are labeled as such.
Do you offer a warranty on gardening tools?
Gardening tool warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is chemical-free?
Chemical-free products are marked in their descriptions.
Do you have a Zoom contact?
Zoom is not currently available.
Can I change my subscription payment frequency?
Subscription payment frequency can be updated in your account.
How do I know if a product is abrasion-resistant?
Abrasion-resistant products are labeled as such.
Do you offer a warranty on automotive products?
Automotive product warranties vary by item.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is paraben-free?
Paraben-free products are marked in their descriptions.
Do you have a Google Meet contact?
Google Meet is not currently available.
Can I change my subscription delivery method?
Subscription delivery methods can be updated in your account.
How do I know if a product is tear-resistant?
Tear-resistant products are labeled as such.
Do you offer a warranty on industrial products?
Industrial product warranties vary by item.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is sulfate-free?
Sulfate-free products are marked in their descriptions.
Do you have a Webex contact?
Webex is not currently available.
Can I change my subscription billing method?
Subscription billing methods can be updated in your account.
How do I know if a product is puncture-resistant?
Puncture-resistant products are labeled as such.
Do you offer a warranty on safety equipment?
Safety equipment warranties vary by product.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is silicone-free?
Silicone-free products are marked in their descriptions.
Do you have a BlueJeans contact?
BlueJeans is not currently available.
Can I change my subscription delivery address?
Subscription delivery addresses can be updated in your account.
How do I know if a product is fire-resistant?
Fire-resistant products are labeled as such.
Do you offer a warranty on medical supplies?
Medical supply warranties vary by product.
Can I return a product if it’s not as expected?
Returns for unexpected items are accepted within 30 days.
How do I know if a product is alcohol-free?
Alcohol-free products are marked in their descriptions.
Do you have a GoToMeeting contact?
GoToMeeting is not currently available.
Can I change my subscription payment date?
Subscription payment dates can be adjusted in your account.
How do I know if a product is cut-resistant?
Cut-resistant products are labeled as such.
Do you offer a warranty on cleaning supplies?
Cleaning supply warranties vary by product.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is dye-free?
Dye-free products are marked in their descriptions.
Do you have a Jitsi contact?
Jitsi is not currently available.
Can I change my subscription delivery frequency?
Subscription delivery frequency can be updated in your account.
How do I know if a product is bullet-resistant?
Bullet-resistant products are labeled as such.
Do you offer a warranty on office furniture?
Office furniture warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is fragrance-free?
Fragrance-free products are marked in their descriptions.
Do you have a BigBlueButton contact?
BigBlueButton is not currently available.
Can I change my subscription billing cycle?
Subscription billing cycles can be adjusted in your account.
How do I know if a product is radiation-resistant?
Radiation-resistant products are labeled as such.
Do you offer a warranty on educational supplies?
Educational supply warranties vary by product.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is preservative-free?
Preservative-free products are marked in their descriptions.
Do you have a Whereby contact?
Whereby is not currently available.
Can I change my subscription delivery day?
Subscription delivery days can be adjusted in your account.
How do I know if a product is bulletproof?
Bulletproof products are labeled as such.
Do you offer a warranty on craft supplies?
Craft supply warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is additive-free?
Additive-free products are marked in their descriptions.
Do you have a appear.in contact?
appear.in is not currently available.
Can I change my subscription payment method?
Subscription payment methods can be updated in your account.
How do I know if a product is explosion-resistant?
Explosion-resistant products are labeled as such.
Do you offer a warranty on party supplies?
Party supply warranties vary by product.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is GMO-free?
GMO-free products are marked in their descriptions.
Do you have a Zoho Meeting contact?
Zoho Meeting is not currently available.
Can I change my subscription delivery time?
Subscription delivery times can be adjusted in your account.
How do I know if a product is impact-proof?
Impact-proof products are labeled as such.
Do you offer a warranty on event supplies?
Event supply warranties vary by product.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is hormone-free?
Hormone-free products are marked in their descriptions.
Do you have a UberConference contact?
UberConference is not currently available.
Can I change my subscription billing address?
Subscription billing addresses can be updated in your account.
How do I know if a product is vibration-resistant?
Vibration-resistant products are labeled as such.
Do you offer a warranty on hobby supplies?
Hobby supply warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is pesticide-free?
Pesticide-free products are marked in their descriptions.
Do you have a FreeConferenceCall contact?
FreeConferenceCall is not currently available.
Can I change my subscription delivery method?
Subscription delivery methods can be updated in your account.
How do I know if a product is shockproof?
Shockproof products are labeled as such.
Do you offer a warranty on seasonal items?
Seasonal item warranties vary by product.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is antibiotic-free?
Antibiotic-free products are marked in their descriptions.
Do you have a Join.me contact?
Join.me is not currently available.
Can I change my subscription payment frequency?
Subscription payment frequency can be updated in your account.
How do I know if a product is crush-resistant?
Crush-resistant products are labeled as such.
Do you offer a warranty on novelty items?
Novelty item warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is steroid-free?
Steroid-free products are marked in their descriptions.
Do you have a Lifesize contact?
Lifesize is not currently available.
Can I change my subscription delivery address?
Subscription delivery addresses can be updated in your account.
How do I know if a product is bend-resistant?
Bend-resistant products are labeled as such.
Do you offer a warranty on collectibles?
Collectible warranties vary by product.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is gluten-free?
Gluten-free products are marked in their descriptions.
Do you have a RingCentral contact?
RingCentral is not currently available.
Can I change my subscription billing method?
Subscription billing methods can be updated in your account.
How do I know if a product is crack-resistant?
Crack-resistant products are labeled as such.
Do you offer a warranty on memorabilia?
Memorabilia warranties vary by product.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is casein-free?
Casein-free products are marked in their descriptions.
Do you have a 8×8 contact?
8×8 is not currently available.
Can I change my subscription delivery frequency?
Subscription delivery frequency can be updated in your account.
How do I know if a product is chip-resistant?
Chip-resistant products are labeled as such.
Do you offer a warranty on souvenirs?
Souvenir warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is yeast-free?
Yeast-free products are marked in their descriptions.
Do you have a Dialpad contact?
Dialpad is not currently available.
Can I change my subscription payment date?
Subscription payment dates can be adjusted in your account.
How do I know if a product is peel-resistant?
Peel-resistant products are labeled as such.
Do you offer a warranty on promotional items?
Promotional item warranties vary by product.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is sugar-free?
Sugar-free products are marked in their descriptions.
Do you have a Fuze contact?
Fuze is not currently available.
Can I change my subscription delivery day?
Subscription delivery days can be adjusted in your account.
How do I know if a product is scratch-proof?
Scratch-proof products are labeled as such.
Do you offer a warranty on giveaway items?
Giveaway item warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is fat-free?
Fat-free products are marked in their descriptions.
Do you have a Pexip contact?
Pexip is not currently available.
Can I change my subscription billing cycle?
Subscription billing cycles can be adjusted in your account.
How do I know if a product is dent-resistant?
Dent-resistant products are labeled as such.
Do you offer a warranty on branded items?
Branded item warranties vary by product.
Can I return a product if it’s not functional?
Returns for non-functional items are accepted within 30 days.
How do I know if a product is salt-free?
Salt-free products are marked in their descriptions.
Do you have a StarLeaf contact?
StarLeaf is not currently available.
Can I change my subscription payment method?
Subscription payment methods can be updated in your account.
How do I know if a product is warp-resistant?
Warp-resistant products are labeled as such.
Do you offer a warranty on custom items?
Custom item warranties vary by product.
Can I return a product if it’s not working?
Returns for non-working items are accepted within 30 days.
How do I know if a product is oil-free?
Oil-free products are marked in their descriptions.
Do you have a Highfive contact?
Highfive is not currently available.
Can I change my subscription delivery time?
Subscription delivery times can be adjusted in your account.
How do I know if a product is rust-resistant?
Rust-resistant products are labeled as such.
Do you offer a warranty on limited edition items?
Limited edition item warranties vary by product.
Can I return a product if it’s defective?
Defective products can be returned for a replacement or refund.
How do I know if a product is MSG-free?
MSG-free products are marked in their descriptions.
Do you have a Vidyo contact?
Vidyo is not currently available.
Can I change my subscription billing address?
Subscription billing addresses can be updated in your account.
How do I know if a product is tarnish-resistant?
Tarnish-resistant products are labeled as such.
Do you offer a warranty on exclusive items?
Exclusive item warranties vary by product.
Can I return a product if it’s not as described?
Returns for misdescribed items are accepted within 30 days.
How do I know if a product is caffeine-free?
Caffeine-free products are marked in their descriptions.
Do you have a TrueConf contact?
TrueConf is not currently available.
Can I change my subscription delivery method?
Subscription delivery methods can be updated in your account.
How do I know if a product is mold-resistant?
Mold-resistant products are labeled as such.
Do you offer a warranty on rare items?
Rare item warranties vary by product.
Can I return a product if it’s not suitable?
Returns for unsuitable items are accepted within 30 days.
How do I know if a product is soy-free?
Soy-free products are marked in their descriptions.
Do you have a ezTalks contact?
ezTalks is not currently available.
Can I change my subscription payment frequency?
Subscription payment frequency can be updated in your account.